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How to Get Your Deposit Back

No-one wants to lose their deposit at the end of their tenancy - here are our top tips to ensure you get your full deposit back when you leave your rental property.

The most obvious tip for getting your deposit back? It's as simple as leaving the property as you found it! Following this golden rule, alongside a few other tips, should ensure you get your full deposit back at the end of your tenancy.

Getting your deposit back

As you approach the end of your tenancy, compare the condition and contents of the property to the inventory you were given when you moved in. We recommend you do the following:

  • Have the rental property professionally cleaned – including carpets. Keep the receipts to prove that this has been done – it means the landlord can ask the cleaning company to re-visit if the cleaning isn’t up to scratch.
  • Insider tip: Inventory clerks will always check the oven and washing machine tray.
  • If you have moved items of furniture around, return them to the original rooms so they can be accounted for.
  • If you have re-decorated and the tenancy agreement requires that the decoration is returned to its original state, please do this to a professional standard before check out.
  • Ensure all rent is paid up to date.
  • Take meter readings on the last day of the tenancy and inform all relevant utility companies – you must make sure the bills are paid until the end of your tenancy period.
  • Provide a forwarding address to the landlord or letting agent.
  • If you are unsure about the condition of the property, ask the agent for a pre-check-out visit so they can point out anything that needs attention. You then have time to rectify any issues before the check-out day.
  • Make sure that all keys given to you upon check in (and any you have had cut since) are returned on or before the check-out appointment.
  • Bear in mind that reasonable wear and tear is allowed, but the level of wear and tear will vary according to how long you have lived in the property.