Based on ratings from clients
We are celebrating here at Preston Baker Estate Agents after being awarded the Silver Award for Yorkshire (South & West) at the prestigious ESTAS Customer Service Awards 2022, the biggest awards in the UK property industry.
The winners were announced at the largest event in the property industry at the Grosvenor House in London and hosted by the country’s favourite TV property presenter Phil Spencer in front of a sell-out 1,200 guests.
Now in their 19th year the awards, which are powered by ESTAS own customer review platform, recognise the best estate and letting agents for customer service based on ratings from clients who have been through the whole moving experience with an agent. This year’s results were calculated from over 200,000 customer review ratings.
Phil Spencer, who has hosted The ESTAS every year since their inception in 2003 addressed the live audience: “I’ve said it many times but the work of agents, conveyancers and brokers is vastly underrated by the general public and it’s only when clients go through the process that they understand the effort, complexity and hard work that goes into your job.”
He added: “It’s your passion for what you do that makes The ESTAS the most important day in the property calendar every year.”
Preston Baker is absolutely delighted to be recognised in this year’s ESTAS. It means so much to us as we know it’s our customers who have judged our performance. We take our levels of customer service very seriously because we know clients have a choice. We have always been very proud of the personal, quality service we provide and this proves we are delivering what we promise. A massive thank you to everyone who has rated us!
